LEGAL INFORMATION · APFEM AKTÚA
Privacy Policy
Last updated on November 10, 2026.
1. Data Controller
This website is an information and contact platform operated by APFEM AKTUA S.L., an organization operating as a Special Employment Center, promoting the employment inclusion of people with disabilities and providing professional catering, cleaning, maintenance, and gardening services in Ibiza.
The data controller responsible for processing personal data is:
Company Name
APFEM AKTUA S.L.
Tax Identification Number (NIF)
B16509911
Website Name
APFEM AKTÚA
Website Address
Registered Office
Calle Canónigo Joan Planells, No. 1-3, Ground Floor, 07800 Ibiza (Balearic Islands), Spain.
Telephone
Email Address
The processing of personal data is governed by Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 on Personal Data Protection and the Guarantee of Digital Rights (LOPDGDD).
2. Personal Data We Collect
When you use the contact or quotation request forms available on our website, we may collect the following personal data:
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Identification and contact information: name, email address, and telephone number.
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Request-related information: services of interest, budget information, messages, and any additional comments voluntarily provided by the user.
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Technical browsing data: IP address, browser type, basic device information, access dates and times, and other technical data necessary for the website’s operation and security.
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Privacy preferences: decisions regarding consent to the use of cookies and, where applicable, consent to receive marketing communications.
The information requested in each form may vary depending on its purpose. Fields marked as mandatory are necessary to process the corresponding request correctly.
Users are advised not to include particularly sensitive personal data, such as health or disability information, in general contact forms unless strictly necessary and supported by an appropriate legal basis.
3. Purposes and Legal Basis for Processing
APFEM AKTÚA processes the personal data provided by users for the following purposes:
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Responding to inquiries: receiving, managing, and responding to requests for information submitted through the website.
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Preparing quotations: assessing the needs communicated by users and preparing proposals for the requested services.
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Managing professional relationships: maintaining communications related to inquiries, quotations, and potential contractual relationships.
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Website operation and security: preventing misuse, identifying technical incidents, and maintaining website security.
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Marketing communications: providing information about the organization’s services, activities, projects, or news when an appropriate legal basis exists and applicable legal requirements have been met.
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Website analysis and improvement: obtaining statistical information about website usage when the relevant tools are enabled and an appropriate legal basis exists.
The legal bases that may justify these processing activities include:
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Taking steps at the request of the data subject prior to entering into a contract or performing a contract, pursuant to Article 6(1)(b) of the GDPR.
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The data controller’s legitimate interest in responding to certain inquiries and ensuring website security, following an assessment of users’ rights and interests, pursuant to Article 6(1)(f) of the GDPR.
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Compliance with applicable legal obligations, pursuant to Article 6(1)(c) of the GDPR.
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The user’s consent for processing activities that require it, pursuant to Article 6(1)(a) of the GDPR.
Submitting a contact form or quotation request does not, by itself, constitute authorization to receive advertising.
Where consent for marketing communications is requested, it must be voluntary, specific, and separate from the data protection information required to process the inquiry.
Users may withdraw their consent at any time without affecting the lawfulness of processing carried out before its withdrawal.
4. Data Retention
Personal data will be retained for as long as necessary to fulfill the purposes for which it was collected.
Data provided through contact forms or quotation requests will be retained for the period necessary to respond to the inquiry, provide reasonable follow-up, and, where applicable, manage the resulting professional or contractual relationship.
Where legal obligations require certain information to be retained, the data may be stored for the periods established by applicable legislation, subject to appropriate protective measures.
Personal data processed for marketing communications based on consent will be used for as long as that consent remains valid, without prejudice to other applicable legal retention obligations.
Once the applicable retention periods have expired, personal data will be securely deleted or anonymized.
5. Data Recipients and Service Providers
APFEM AKTÚA does not sell or rent users’ personal data to third parties for commercial purposes.
To ensure the proper operation of the website and effective management of inquiries, certain service providers may access personal data when necessary to provide services such as web hosting, IT maintenance, email management, form processing, or technical support.
Where applicable, these service providers will act as data processors and will be subject to the contractual, confidentiality, and security obligations required by applicable data protection legislation.
Personal data may also be disclosed to public administrations, judicial authorities, or other competent bodies when required by law.
If third-party services involve international transfers of personal data outside the European Economic Area, the safeguards required by the GDPR must be implemented, such as adequacy decisions, standard contractual clauses, or other legally recognized mechanisms.
6. Data Subject Rights
Users may exercise the rights recognized under applicable personal data protection legislation, provided that those rights apply to the relevant processing activity.
These rights include:
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Right of access: to obtain confirmation of whether personal data is being processed and receive information about its use.
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Right to rectification: to request the correction of inaccurate or incomplete personal data.
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Right to erasure: to request the deletion of personal data where legally applicable.
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Right to object: to object to certain types of personal data processing.
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Right to restriction of processing: to request that the use of personal data be restricted in the circumstances established by law.
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Right to data portability: to receive personal data in a structured, commonly used, machine-readable format and, where applicable, request its transfer to another data controller.
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Right to withdraw consent: to revoke consent previously given for processing activities based on consent.
To exercise any of these rights, you may send a request to apfemaktua@gmail.com or write to the registered office indicated in Section 1.
The request must adequately identify the data subject and specify the right they wish to exercise. Where necessary, additional information may be requested to verify their identity.
If you believe that the processing of your personal data does not comply with applicable legislation, you also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).
7. Security, Forms, and Cookies
APFEM AKTÚA will implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, improper disclosure, or any other form of unlawful processing.
These measures will be determined taking into account the nature of the personal data processed, the risks involved, and the requirements established by applicable legislation.
The forms available on the website allow users to contact the organization, request information, and obtain quotations related to its services.
Personal data submitted through these forms will be used to manage the corresponding requests in accordance with the purposes described in this Privacy Policy.
Users agree to provide accurate and up-to-date information and not to use the forms to transmit unlawful content or material that infringes the rights of third parties.
The website may also use cookies and similar technologies to ensure proper functionality, remember certain preferences, and, where applicable, collect browsing statistics or provide additional features.
Cookies that are not strictly necessary will be subject to the user’s prior consent whenever required by applicable legislation.
Detailed information about cookie categories, their purposes, and the available configuration options can be found in our Cookie Policy.
8. Related Legal Information
For further information about the conditions governing the use of this website and the processing of personal data, please consult the following documents:
APFEM AKTÚA may update this Privacy Policy whenever necessary to reflect regulatory changes, modifications to personal data processing activities, or new website features.
The current version will remain available on this page, indicating its latest revision date.
